CO2 Calculator - ClimateHero

Privacy Policy

Effective Date: April 24 - 2025

BY USING THE CLIMATEHERO SERVICE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SERVICE.

1. General

This Privacy Policy governs all services ("the Service") provided by Climate Hero AB ("ClimateHero"). It applies to all users of the Service, including private individuals and representatives of businesses, whether they access the Service via the online platform or receive support from ClimateHero’s consultants.

2. Personal Data We Collect

2.1 Registration and Contact Information

We collect information when an individual user or a business representative registers for or uses the Service. This includes names, email addresses, job titles, geographic locations, and other contact or organization-specific information provided via forms, the platform, or through interactions with our consultants.

2.2 Technical Data and Usage Information

We automatically collect data such as IP address, device information, browser type, usage logs, and page interactions.

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data. You will be asked to provide consent for non-essential cookies, including those used for analytics or marketing, via a cookie consent banner. You may update your cookie preferences at any time using the [Cookie Settings] link on our website.

2.4 Third Party Services and Advertising

We use third-party platforms, including Google, to improve our advertising and measurement capabilities. With your consent, we may share hashed versions of your personal data (e.g., email) with Google through Enhanced Conversions. This allows us to better understand how ads lead to actions on our site. The hashing process ensures data is anonymized and secure.

2.5 Other Information

Additional data may be collected in the context of climate emission assessments, especially for business clients. This may include operational metrics, employee data (such as travel or commuting habits), or other company-related data relevant for calculating carbon footprints. Any personal data within this scope will be processed in accordance with GDPR and as outlined in this Privacy Policy.

3. How We Use Your Information

We use collected data to:

  • Provide and optimize the Service for both individual and business users
  • Calculate personal and organizational carbon footprints
  • Offer personalized reduction strategies and offset opportunities
  • Communicate with users about the Service, offers, and newsletters
  • Support consulting engagements with emissions reports and benchmarking
  • Improve the performance of our online platform and services
  • Conduct advertising conversion tracking (with user consent)
  • Fulfill legal obligations or protect rights and security

Some processing activities occur only with your explicit consent, particularly those related to cookies and advertising technologies.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Affiliates and subsidiaries
  • Third-party service providers (e.g., email, analytics, marketing platforms)
  • Legal or regulatory authorities when required
  • Business partners providing joint services (with consent)
  • Parties involved in a business transfer (e.g., merger, acquisition)

For business clients, ClimateHero may share aggregated or anonymized emissions data with partners providing offsetting or sustainability reporting tools, strictly for the purposes agreed upon during the engagement. Any sharing of personally identifiable data of employees or representatives will require prior explicit consent. We also share aggregated or anonymized data for analytics and reporting.

5. User Rights and Controls

5.1 Consent and Withdrawal

You can grant or withdraw consent for non-essential cookies and data sharing at any time via our cookie banner or [Cookie Settings].

5.2 Communication Preferences

You may opt out of newsletters or marketing emails by following unsubscribe links. Transactional emails may still be sent.

5.3 Data Access and Correction

You can access or correct your data within the Service or by emailing us from your registered email.

5.4 Data Deletion

You may request deletion of your personal data by emailing us. We may retain some data for legal reasons or anonymization purposes.

6. Consent Management

We use a consent management platform that complies with GDPR. You are asked to provide granular, informed consent upon first visit and can manage preferences anytime. Enhanced Conversions via Google are only activated after receiving your explicit consent.

7. Data Security

We implement technical and organizational measures to protect your data, including access restrictions and data hashing. While no system is 100% secure, we strive to safeguard your information to the best of our ability.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Users will be notified at least 30 days before significant changes take effect.

9. Legal Framework

This policy is governed by Swedish law. Disputes will be resolved in Swedish courts.

10. Contact

For questions or requests, contact the data controller: Climate Hero AB
Org. No: 556815-2754
Sandhamnsgatan 30, 115 40 Stockholm
Email: hello@climatehero.org

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What is ClimateHero?

It's a carbon footprint calculator that helps you reduce your carbon footprint based on your current lifestyle.

So far, 1,703,518 people have used ClimateHero and pledged to reduce their carbon footprint with 3,313,691 tons CO2 per year which is equivalent to removing 2,209,128 diesel cars from our roads.

More about ClimateHero